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Privacy Policy
We are transparent about how your data is collected and used
At Barbiast, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains clearly what information we collect, how we use it, and your rights as a customer. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect only the information necessary to fulfill your order and provide a secure shopping experience:
Order Information
Your name, billing and shipping address, email address, and phone number — used solely to process and deliver your order.
Payment Information
All payments are processed through SSL-encrypted gateways (PayPal, Visa, Mastercard, American Express). Barbiast never stores or has access to your full payment card details. We only receive a transaction confirmation.
Account Information
If you create an account, we store your order history and preferences. We do not have access to your encrypted password.
Automated Data
IP address, browser type, and device information collected via cookies to prevent fraud and improve site performance.
2. Third-Party Tools & Services
We use the following trusted third-party services to operate our store. Each provider is bound by their own privacy policies:
WordPress / WooCommerce
Powers our e-commerce platform and store management.
Google Analytics 4
Helps us understand site traffic and user behavior anonymously.
Meta Pixel
Used for ad conversion tracking on Facebook and Instagram.
Klaviyo
Manages our email marketing and newsletters (opt-in only).
Payment Processors
PayPal, Visa, Mastercard, and Amex securely handle all financial transactions.
Shipping Carriers
Your name and address are shared with the carrier to fulfill delivery.
3. How We Use Your Information
Order Fulfillment
To process, ship, and track your order from our warehouse to your door.
Customer Support
To respond to your inquiries, process returns, and resolve issues within 24–48 business hours (Monday–Saturday).
Fraud Prevention
To screen for potentially fraudulent or suspicious activity and protect our customers.
Marketing Communications
To send promotional emails or newsletters — only with your explicit opt-in consent. You may unsubscribe at any time.
Legal & Tax Compliance
To meet our obligations under U.S. federal and state law, including tax record-keeping requirements.
4. Sharing Your Information
We share your personal information only with the service providers listed in Section 2 who assist us in running our business. These providers are contractually required to handle your data securely and only for the purposes we specify.
We do not sell, rent, or trade your personal information to any third party.
5. International Data Transfers
By using our site, you acknowledge that your information may be stored or processed outside your country of residence, including in the United States and Canada, where our service providers’ servers are located. All transfers are conducted under appropriate data protection safeguards.
6. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights regarding your personal data:
Access & Correction
You may request a copy of the personal data we hold about you, or ask us to correct inaccurate information.
Erasure
You may request that we delete your personal data, subject to our legal retention obligations.
Opt-Out of Marketing
You may unsubscribe from marketing emails at any time using the “Unsubscribe” link in any email we send, or by contacting us directly at support@barbiast.com.
To exercise any of these rights, email us at support@barbiast.com. We will respond within 30 calendar days.
7. Data Retention & Security
Retention Period
We retain order records as required by U.S. law (e.g., for tax and accounting purposes). Customer account data is retained for as long as your account remains active.
Security Measures
We use industry-standard SSL encryption and secure hosting to protect your personal data during transmission and storage. Payment data is handled exclusively by our certified payment processors and never stored on our servers.
8. Children’s Privacy
Our website is operated for the purpose of selling children’s clothing to parents and guardians. Our site is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately at support@barbiast.com.
9. Contact Us
For any questions about this Privacy Policy or your personal data, please contact us:
Email: support@barbiast.com
Support Hours: Monday – Saturday | 8:00 AM – 6:00 PM (EST)
Business Address: 604 Sycamore St, Vidalia, LA 71373, United States
Email: support@barbiast.com
Support Hours: Monday – Saturday | 8:00 AM – 6:00 PM (EST)
Business Address: 604 Sycamore St, Vidalia, LA 71373, United States